At Nashra Traders, we aim to provide our customers with quality products and reliable service. Please read our Return & Refund Policy carefully:
Return Policy
- Returns are accepted only if the wrong product, wrong quantity, or a physically damaged product has been delivered.
- Customers must raise a return request within 2 days of receiving the order by contacting us at ca**@***********rs.in with order details and supporting proof (images/videos).
- Products must be returned in their original packaging and unused condition.
Refund Policy
- Refunds will be processed only in cases where replacement or exchange is not possible.
- Once the returned item is received and verified, the refund will be initiated within 7 to 10 business days.
- Refunds will be credited to the original payment method used during purchase.
Non-Returnable & Non-Refundable Items
- Products damaged due to mishandling after delivery.
- Partially used or opened packages.
- Requests made beyond the allowed return period.
Important Notes
- Shipping charges are non-refundable.
- In case of approved returns, customers may need to bear return shipping costs unless the error is on our side.
For any queries related to returns or refunds, please reach us at:
📧 ca**@***********rs.in